Shipping Policy

We are committed to providing the best shipping options for global customers, no matter where you are. Every day, we serve hundreds of customers and strive to deliver the highest level of service.

At lovellcrew, we value each and every customer. Our top priority is to ensure that items are delivered to customers as quickly as possible. Typically, you will receive your order within 7-15 working days from the date of purchase.

Shipping Process

Currently, we are unable to provide international shipping services to African countries. If you use direct shipping cost calculation, we will calculate the shipping cost for your order at checkout.


Typically, we require 1-3 working days to process your order. Please note that holidays and weekends are not included. For pre-ordered items, we may need additional processing time; please refer to our pre-order page for more detailed information.


Delivery to the destination country/region typically takes about 9 to 21 working days.

If your package does not arrive on time, please contact Our representative will respond to you within 24 hours within 6 months of shipment. Please note that overdue requests may not be accepted. Thank you for your understanding.